Effective Date: 1 August 2024
Welcome to Nirban pty ltd. We are committed to protecting your privacy and ensuring that your personal information is handled in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website or mobile app to order fresh fruits and vegetables for delivery in Australia.
By using our services, you agree to the collection and use of information in accordance with this policy.
We may collect the following types of personal information:
Identity Data: Your name, date of birth, and gender.
Contact Data: Email address, phone number, and delivery address.
Account Data: Login credentials, order history, and preferences.
Payment Information: Credit/debit card details (processed securely via third-party payment gateways; we do not store your payment information).
Technical Data: IP address, browser type, operating system, and access times.
Usage Data: Information about how you use our website/app.
We collect personal information through:
Direct interactions (e.g., when you register, place an order, or contact support)
Automated technologies (e.g., cookies, analytics tools)
Third parties (e.g., payment processors, delivery partners)
We use your personal information to:
Process and deliver your orders
Communicate with you about your orders or account
Provide customer support
Improve our website/app and services
Send marketing emails or promotions (you can opt-out at any time)
Comply with legal obligations
We may disclose your information to:
Delivery partners and logistics providers
Payment processing providers
Marketing and analytics service providers
Legal and regulatory authorities if required by law
We do not sell your personal information to third parties.
We take reasonable steps to protect your personal information from misuse, interference, loss, and unauthorised access. Your data may be stored on secure servers located in Australia or overseas, depending on our service providers.
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate or outdated. To make a request, please contact us using the details below.
Our website uses cookies and similar technologies to enhance user experience and collect usage data. You can manage cookies through your browser settings.
With your consent, we may send you promotional emails or SMS about new products and offers. You may unsubscribe at any time by following the instructions in the message or contacting us directly.
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the policy. We encourage you to review this page periodically.
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Nirban Pty Ltd
Email: sabjiwale2u@gmail.com
Phone: 0474433591
Address: 2/415-417 Old Geelong Road Hopper Crossing 3029